The shared services model significantly helps many organizations consolidate business operations used by multiple parts of the same organization. However, optimizing these services requires combining strategy, technology, and innovation. This is where intelligent automation comes into play.

In this article, we will delve into how intelligent automation is not just a tool but a game-changer for shared services. We’ll explore various facets of this technology, from automating routine tasks to enhancing decision-making processes, and how it fosters a more collaborative and efficient work environment. Join us as we unravel the transformative impact of intelligent automation on shared services.

Do We Need Intelligent Automation in Shared Services?

The short answer to that question is “yes.” But let’s dive in and see why automation is increasingly essential in shared services.

Firstly, it brings a significant boost in efficiency and speed. Automation streamlines tasks that would otherwise be manual and time-consuming, enabling faster processing and turnaround times. This efficiency is crucial in today’s fast-paced business environment. In this regard, those who want to pursue careers in business administration will benefit from automation.

Additionally, automation has the potential for significant cost reduction. Automating routine tasks allows shared services to lower operational costs significantly. This mostly happens because you can decrease your reliance on manual labor, which reduces labor costs and minimizes the likelihood of costly errors.

Moreover, automation helps any organization ensure consistency and quality in service delivery. Automated processes help perform tasks consistently without the variances and errors often associated with human execution. As a result, you have a higher standard of quality and reliability in the services provided, which can increase overall customer satisfaction.

7 Ways Intelligent Automation Can Optimize Shared Services

There are seven ways that intelligence automation can optimize shared services. Here’s a deeper look at each one:

1) Automating Routine Tasks

Utilizing an intelligent process automation platform can streamline routine tasks in shared services. For example, in HR services, automation can handle repetitive tasks like updating employee records or processing leave applications. This reduces manual errors and frees up time for more strategic work. Automation success is evident when staff can focus on complex, value-added activities while routine processes run smoothly and efficiently.

2) Enhanced Customer Service

Intelligent automation tools can revolutionize customer service in shared services. By implementing chatbots and AI-driven support systems, organizations can offer 24/7 customer support. This automation improves response times and provides personalized assistance based on previous interactions. The benefits of intelligent automation in this context include higher customer satisfaction and reduced workload for customer service teams.

3) Data Management and Analysis

Intelligent automation can greatly improve data management in shared services. Automated systems can collect, sort, and analyze large volumes of data, providing valuable insights for decision-making. For instance, automation can analyze spending patterns in financial shared services to identify cost-saving opportunities. This ensures data accuracy and helps in strategic planning and forecasting.

4) Process Optimization

An automation success platform can help you optimize various business processes in your organization by identifying and eliminating inefficiencies. Using intelligent process automation, companies can map out their existing processes, detect bottlenecks, and re-engineer processes for maximum efficiency. This results in streamlined operations, reduced costs, and improved service delivery.

5) Compliance and Risk Management

Automation can be crucial in ensuring compliance with regulations and managing risks in shared services. Intelligent automation examples include systems that automatically update policies in response to changing regulations or monitor transactions for unusual activities. This proactive approach minimizes compliance risks and ensures adherence to industry standards.

6) Employee Onboarding and Training

Intelligent automation can transform the employee onboarding and training process. Automating administrative tasks such as paperwork processing and training scheduling allows new hires to have a smoother and more engaging onboarding experience. Moreover, AI-driven training modules can adapt to individual learning paces, enhancing the effectiveness of the training programs.

7) Financial Reporting and Analysis

Intelligent automation can significantly enhance reporting and analysis tasks in banking and financial shared services. Automation tools can generate real-time financial reports, providing up-to-date insights into financial performance. This aids in better financial planning and analysis, leading to more informed decision-making and strategic financial management.

Transforming Shared Services Forever

The shared service market is growing, with an estimated CAGR reaching 17.64% between 2022 and 2027. And as we see this growth happen, automation will only revolutionize its delivery and operation.

Intelligent automation can undoubtedly transform shared services as we know it. We’ve seen how it can streamline operations, enhance customer service, manage data effectively, and much more. Adopting intelligent automation goes beyond simply integrating technology. It involves reimagining how shared services can operate more collaboratively and efficiently.

As you and your organization continue to evolve, intelligent automation’s role in driving innovation and optimization will only become more and more significant. Hopefully, you now have the insights to understand the transformative nature of intelligent automation in shared services.

It’s time you consider how intelligent automation can empower collaboration in your shared services. Embracing this advancement can help you create more agile, efficient, and collaborative workplaces.

The post Empowering Collaboration: Intelligent Automation for Shared Services Optimization appeared first on Aiwozo.

Through this strategic partnership, we will be developing customized solutions using Aiwozo’s intelligent process automation capabilities. This will play an important role in enabling customers to adopt intelligent RPA and enhance their efficiency and productivity.

“Digitisation and automation can play a critical role in driving organisational efficiency, productivity and user experience. We at Bignify are pleased to partner with Aiwozo with their top in class robotic process automation solutions for enterprise customers.” said Rajiv Khosla, CEO and Co-founder, Bignify.

“We’re excited to join hands with Bignify to leverage our combined technical expertise around Digital Transformation. Through this strategic partnership, we aim to leverage our tool Aiwozo’s intelligent automation solutions to enhance customer experiences.”
Siddhartha Singh, CEO at Quale Infotech.

About Quale Infotech

Quale Infotech is a leading end-to-end IT consulting and implementation company with a laser focus on Artificial Intelligence (AI) and Robotic Process Automation (RPA). Quale Infotech ensures business continuity and zero downtime with its technological know-how, industry insights, experience, and proprietary methodologies for knowledge management. Quale Infotech’s mission is to empower organizations to be AI-driven enterprises and help them build personalized user experiences to engage their customers.

Quale Infotech’s intelligent automation platform, Aiwozo, helps enterprises scale their automation footprint with the help of inbuilt AI & Deep learning capabilities. Aiwozo achieves a higher degree of automation that is not feasible using just RPA.

For more information, visit:
Quale Infotech: https://www.qualeinfotech.com
Aiwozo: https://www.aiwozo.com

About Bignify

Bignify is a technology and management consulting firm that helps organisations improve efficiency and productivity by deploying the best-in-class technology solutions and management practices.

We believe that automation and digitisation are important tools to redefine and simplify processes, improve user experience and thereby enhance performance metrics.

Our team of management consultants and technology solution providers are recognised across India and globally for their expertise, knowledge, and for driving business metrics.

For more information, visit: https://www.bignify.com

The post Aiwozo Announces Business Partnership With Bignify to Provide Customized Intelligent RPA Solutions appeared first on Aiwozo.

Aiwozo tops the chart as the #1 RPA software in G2’s RPA Enterprise Relationship Index ahead of other RPA platforms, based on factors such as Ease of doing business with, quality of support, and likelihood to recommend. Aiwozo is also ranked among the top 4 Robotic Process Automation (RPA) software by G2.

Aiwozo has been awarded badges in the following categories:

• Best Relationship: Enterprise segment
• Momentum Leader
• High Performer
• High Performer: Asia
• High Performer: Asia Pacific
• High Performer: India
• High Performer: Asia, Enterprise segment
• High Performer: Enterprise segment
• High Performer: Mid-Market segment
• High Performer: Small business segment

As always, our biggest thanks to our amazing customers, partners, and users who have made this journey so wonderful!

Start your free trial now to see how Aiwozo can help in your automation journey & manage ROI more effectively.

About Aiwozo
Aiwozo is an Intelligent Process Automation platform developed by Quale Infotech. It integrates the traditional Robotic Process Automation (RPA) capabilities with Artificial Intelligence (AI) to achieve a higher degree of automation. Its ease of use allows organizations to adopt RPA much faster with minimal or no technical support. The integration of AI with RPA empowers the automation with judgment-based capabilities, using AI’s cognitive abilities like Natural language Processing (NLP), Machine Learning, and Speech recognition.

Visit our G2 page to know more about what our users say about Aiwozo, or leave a review.

Connect with us on LinkedIn, Facebook, and Instagram.

The post Aiwozo Ranks as the Leading RPA Software in G2’s Momentum Report appeared first on Aiwozo.

Aiwozo is also ranked among the top 4 Robotic Process Automation (RPA) software by G2. Aiwozo has been awarded badges in the following categories:

• Best Relationship: Enterprise segment
• Momentum Leader
• Easiest To Do Business With: Enterprise segment
• High Performer
• High Performer: Asia
• High Performer: Asia Pacific
• High Performer: India
• High Performer: Enterprise segment
• High Performer: Asia, Enterprise segment
• High Performer: Small business segment

As always, our biggest thanks to our amazing customers, partners, and users who have made this journey so wonderful!

Start your free trial now to see how Aiwozo can help in your automation journey & manage ROI more effectively.

About Aiwozo
Aiwozo is an Intelligent Process Automation platform developed by Quale Infotech. It integrates the traditional Robotic Process Automation (RPA) capabilities with Artificial Intelligence (AI) to achieve a higher degree of automation. Its ease of use allows organizations to adopt RPA much faster with minimal or no technical support. The integration of AI with RPA empowers the automation with judgment-based capabilities, using AI’s cognitive abilities like Natural language Processing (NLP), Machine Learning, and Speech recognition.

Visit our G2 page to know more about what our users say about Aiwozo, or leave a review.

Connect with us on LinkedIn, Facebook, and Instagram.

The post Aiwozo Rated as the Leading RPA Platform in G2’s Relationship Index appeared first on Aiwozo.

G2’s Annual Best Software Awards ranks the world’s best software companies and products based on verified customers reviews and publicly available market-presence data. The accolade is given to software companies and products based on a combination of satisfaction and market presence scores, among other factors.

As always, we owe our thanks and gratitude to our wonderful customers, users, and partners. Thank you for supporting Aiwozo!

Start your free trial now to see how Aiwozo can help in your automation journey & manage ROI more effectively.

About Aiwozo
Aiwozo is an Intelligent Process Automation platform developed by Quale Infotech. It integrates the traditional Robotic Process Automation (RPA) capabilities with Artificial Intelligence (AI) to achieve a higher degree of automation. Its ease of use allows organizations to adopt RPA much faster with minimal or no technical support. The integration of AI with RPA empowers the automation with judgment-based capabilities, using AI’s cognitive abilities like Natural language Processing (NLP), Machine Learning, and Speech recognition.

Visit our G2 page to know more about what our users say about Aiwozo, or leave a review.

Connect with us on LinkedIn, Facebook, and Instagram.

About G2
G2 is the world’s largest and most trusted software marketplace, helping more than 60 million people every year make smarter software decisions based on authentic peer reviews. Thousands of companies partner with G2 to build their reputation, manage their software spend, and grow their business—including Salesforce, Hubspot, Zoom, Adobe and more.

G2 is used by more than 60 million software buyers annually to discover, review, and manage technologies their businesses need to reach their potential. Its annual Best Software list ranks the world’s leading software companies and products based on genuine reviews from real users.

The post Aiwozo Recognized in G2’s List of 100 Fastest Growing Products of 2022 appeared first on Aiwozo.

Additionally, Aiwozo is ranked #1 globally in the Enterprise Relationship index, ahead of other RPA platforms, based on factors such as having the Best Relationships in the enterprise segment, ease of doing business with, and the quality of support.

Aiwozo also has been recognize the as Momentum Leader based on the responses from its customers and users.

Our team’s priority has always been to provide world-class Digital experiences for businesses and their customers. Aiwozo has been awarded badges in the following categories:

• Best Relationship: Enterprise segment
• Easiest Setup
• Easiest To Do Business With: Enterprise segment
• Momentum Leader
• High Performer
• High Performer: Enterprise segment
• High Performer: Small business segment
• High Performer: Asia
• High Performer: Asia Pacific
• High Performer: India
• High Performer: Enterprise segment in Asia

As always, we owe our thanks and gratitude to our wonderful customers and users. Thank you for supporting Aiwozo!

Start your free trial now to see how Aiwozo can help in your automation journey & manage ROI more effectively.

About Aiwozo
Aiwozo is an Intelligent Process Automation platform developed by Quale Infotech. It integrates the traditional Robotic Process Automation (RPA) capabilities with Artificial Intelligence (AI) to achieve a higher degree of automation. Its ease of use allows organizations to adopt RPA much faster with minimal or no technical support. The integration of AI with RPA empowers the automation with judgment-based capabilities, using AI’s cognitive abilities like Natural language Processing (NLP), Machine Learning, and Speech recognition.

Visit our G2 page to know more about what our users say about Aiwozo, or leave a review.

Connect with us on LinkedIn, Facebook, and Instagram.

The post Aiwozo Recognized as High Performer in G2 Winter 2022 RPA Reports appeared first on Aiwozo.

Through this strategic partnership, the two companies will be building customized solutions using Aiwozo’s intelligent automation capabilities. This will play an important role in enabling the clients and organizations in the adoption of Hyperautomation, and further enhance their business processes and outcomes.

“We look at our partnership with Quale Infotech as an enabler to offer enhanced flexibility, building upon our expertise to provide unique & customized solutions for our clients across domains and geographies. Together, we can help organizations recognize the potential of RPA powered Hyperautomation, and how it can impact their business while enhancing value for their customers.” said Rajiv Singh, Director – RPA CoE at Sopra Steria.

“With digital transformation accelerating very rapidly, our partnership with Sopra Steria facilitates our common commitment to enable organizations to understand and adopt intelligent automation. Through this partnership, we look forward to building customized solutions along with Sopra Steria that will enhance the clients’ experiences while maximizing business outcomes.” said Siddhartha Singh, CEO at Quale Infotech.

About Quale Infotech

Quale Infotech is a leading end-to-end consulting and implementation company with a laser focus on Artificial Intelligence (AI) and Robotic Process Automation (RPA). With its technological know-how, industry insights, experience, and proprietary methodologies on knowledge management, Quale Infotech ensures business continuity and zero downtime. Quale Infotech’s mission is to empower organizations to be AI-driven enterprises, and help them build personalized user experiences to engage their customers.

Quale Infotech’s intelligent automation platform, Aiwozo, helps enterprises scale their automation footprint with the help of inbuilt AI & Deep learning capabilities. Aiwozo achieves a higher degree of automation that is not feasible using just RPA.

For more information, visit:
Quale Infotech: https://www.qualeinfotech.com
Aiwozo: https://www.aiwozo.com

About Sopra Steria

Sopra Steria, a European leader in consulting, digital services and software development, helps its clients drive their digital transformation to obtain tangible and sustainable benefits. It provides end-to-end solutions to make large companies and organisations more competitive by combining in-depth knowledge of a wide range of business sectors and innovative technologies with a fully collaborative approach. Sopra Steria places people at the heart of everything it does and is committed to making the most of digital technology to build a positive future for its clients.

For more information, visit: https://www.soprasteria.in

The post Aiwozo Announces Business Partnership With Sopra Steria to Bolster Intelligent Automation Solutions appeared first on Aiwozo.

Artificial Intelligence (AI) is rapidly expanding to label its significance for shaping the world. The event was a captivating gathering of global industry leaders, data experts, and AI pioneers highlighting the roles of AI & its applicative properties in the world.

The post Best RPA Solution – Global Artificial Intelligence Summit & Awards 2021 appeared first on Aiwozo.

Click the link below to access the report and find out about Aiwozo’s Intelligent Automation strengths, capability, and offerings.

https://www2.everestgrp.com/reportaction/EGR-2021-38-R-4655/Marketing

The post Everest Group PEAK Matrix® Assessment 2021 for Robotic Process Automation (RPA) appeared first on Aiwozo.

Aiwozo has also been recognized as a High Performer based on the responses from its customers and users.

Our team’s priority has always been to provide world-class Digital experiences for businesses and their customers. Aiwozo has also been awarded badges in the following categories:

• High Performer
• High Performer: Enterprise segment
• Niche player: Mid-Market segment
• High Performer: Small-Business segment
• Niche player: Mid-Market segment for APAC region
• High Performer: Enterprise segment in Asia region
• High Performer: Asia region
• High Performer: APAC region
• High Performer: India region
• Easiest To Do Business With, Quality of Support
• Easiest To Do Business With, Quality of Support: Enterprise segment

As always, we owe our thanks and gratitude to our wonderful customers and users. Thank you for supporting Aiwozo!

Start your free trial now to see how Aiwozo can help in your automation journey & manage ROI more effectively.

About Aiwozo
Aiwozo is an Intelligent Process Automation platform developed by Quale Infotech. It integrates the traditional Robotic Process Automation (RPA) capabilities with Artificial Intelligence (AI) to achieve a higher degree of automation. Its ease of use allows organizations to adopt RPA much faster with minimal or no technical support. The integration of AI with RPA empowers the automation with judgment-based capabilities, using AI’s cognitive abilities like Natural language Processing (NLP), Machine Learning, and Speech recognition.

Visit our G2 page to know more about what our users say about Aiwozo, or leave a review.

Connect with us on LinkedIn, Facebook, and Instagram.

The post Aiwozo Recognized as High Performer in G2 Fall 2021 RPA Reports appeared first on Aiwozo.