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Privacy Policy

Objective

Quale Infotech Private Limited, its entities and affiliates (hereinafter referred to as “Quale Infotech”, “we”, “us”, or “our”), are committed to protecting and preserving the privacy of your personal data by handling it responsibly.

This Privacy Policy describes how we collect, process, use and maintain your personal data through your use of our services, products, this website http://aiwozo.com, any sub-domain, or any other Quale Infotech website(s) or mobile application(s), including any other data you may provide to us through any of the above sources (hereinafter collectively referred to as “Sites”).

Introduction

This Policy together read with the Terms and Conditions (available at https://aiwozo.com/terms-and-conditions) constitute and serve as the agreement between you and us.

This Privacy Policy does not apply to the information that you provide to, or that is collected by, any third-party, such as logistic service provider, social networks that you may use. We encourage you to consult directly with such third-parties regarding their privacy practices.

By accessing or using our Sites, you agree to this Privacy Policy and you consent to our collection, use, disclosure, retention and protection of your personal information as described herein under.

What personal data do we collect?

We may collect, use and store both personal and non-personal data provided by you that may include, but may not be limited to:

  • Identity data that includes your name, gender, age, date of birth, email address, contact information, job title, organization name, and any other personal information that you may provide when you fill forms on our Sites, or when you submit your résumé or curriculum vitae (CV) to us to apply for a job, etc. When you engage with us on our social media sites, you may also allow us to access certain information from your social media profile based on your privacy preferences settings on those platforms.
  • Technical and usage data that includes your internet protocol (IP) address, browser type, operating system and platform, location, the page(s) on our website that you visit, time visited and duration, and other website usage analytics data, etc.
  • Marketing and communications data that includes your preferences regarding communication and also for receiving marketing information from us. While collecting your personal information for marketing and other secondary reasons, we will either ask you directly for your expressed consent, or provide you with an opportunity to refuse.
  • We do not store any financial or transactional information. If and when you are making payments through any of the payment options which may or may not be provided by us on the Website from time to time, you shall be redirected to the online payment gateway service provider, who shall collect, store and process your information as per the payment option opted by you. The same shall be governed by the privacy practices of such online payment gateway service provider. We encourage you to go through the privacy practices of such payment service provider.

Why do we need to collect your personal data?

To the extent permitted by applicable law, we may use your personal data for various purposes, such as, but not limited to:

  • Use various data analytics tools to improve our Sites in order to provide a better user-experience to you.
  • Provide you with the services, products and information that you have requested.
  • Allow us to improve our customer support and responding to inquiries, questions and/or comments made by you.
  • Communicate important notices, such as changes to any of our policies, Sites content, services and product updates, events, etc.
  • Sending promotional and marketing communication.
  • Prevent and detect unlawful behavior on our Sites.
  • To deliver relevant advertisements to you and measure its effectiveness.

You have the right to access and request to modify your personal data, or withdraw your consent, or ask us to stop or restrict processing the personal data we have about you, at any time, by emailing us at [email protected], or complete the form available here.

With your permission, we may send you advertising and marketing emails, and/or newsletters about our products, services, promotions, and other updates. If at any time you would like to unsubscribe from receiving future emails, you may click on the “unsubscribe” link provided in such emails, or you can email us at [email protected] and we will promptly remove you from all correspondence.

What analytics tools do we use?

Quale Infotech uses Google Analytics to help analyze the traffic on our Sites, thereby allowing us to keep improving the content on our Sites. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic.

For more information on Google Analytics’ processing of personal information, please see https://www.google.com/policies/privacy/partners/. You can opt out of Google Analytics by using the following Google provided browser plugin https://chrome.google.com/webstore/detail/google-analytics-opt-out/fllaojicojecljbmefodhfapmkghcbnh.

Quale Infotech also uses the WP-Statistics plugin for website visitor usage statistics and analysis. For more information on how WP-Statistics collects, uses, maintains and discloses information collected from visitors to our Sites, please see https://wp-statistics.com/privacy-and-policy/.

Do we share or disclose your personal data?

Quale Infotech does not sell your personal data to anyone. We may need to share your personal data with your consent in the following instances:

  • With third-party analytics entities such as Google Analytics and WP-Statistics as mentioned in the section “What analytics tools do we use?”.
  • With our affiliates/branch offices/subsidiaries if necessary, for legitimate business purposes, and provide services to customers as requested.
  • With statutory authorities, legal entities, government institutions or other bodies where required for compliance with any legal requirement, where such disclosure is permitted or required by law.
  • We may share information where it is necessary in order to investigate, prevent, or take action against any illegal activities, including but not limited to, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law for the time being in force.
  • We may share your data if Quale Infotech is acquired by or merged with another company.
  • Our Sites offers content that is publicly accessible. Any information you provide in these areas, for example post comments on a blog, may be read, collected, and used by other users who access them. To request removal of your personal information from our blog or community forum or other pages, contact us at [email protected] (hereinafter referred to as ‘Designated email Id’).

For how long is your personal data stored for?

Quale Infotech stores your personal data only for the duration that is reasonably necessary for the purposes described in this policy, or for a period that is required by law, or in accordance with legal obligations, our contractual or regulatory obligations.

How do we protect your personal data?

Quale Infotech has implemented reasonable security measures to protect your personal data from accidental loss, unauthorized access, misuse, modification or disclosure. The access to your personal data is restricted only to those personnel and employees who have a legitimate business need to access the data, in order to provide specific services to you, and they are subject to a contract of confidentiality. Other policies and practices implemented by Quale Infotech include, but not limited to, enforcing the encryption of data transfer on our website using the Secure Socket Layer (SSL) protocol, physical security measure such as biometric identification to access our premises, etc.

Do we collect children’s personal data?

Our Sites are not intended for, or intentionally targeted to, children under the age of 13. Accordingly, we do not knowingly collect any personal data from anyone we know to be under 13 years of age.

We may collect personal data from children who may attend educational programs, educational contests, events, etc. that are organized by us. We may need to process this data to develop relevant educational trainings, partnerships, and spread our industry specific knowledge to them.

Links to third-party websites and services

Our Sites may contain links to third-party websites or applications that are not maintained or controlled by Quale Infotech, thus, they are not governed by this Privacy Policy. We are not responsible for the content, security, or privacy practices of such websites or services. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. We encourage you to read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Cookies

Cookies are small files that are downloaded to your computer or mobile device when you access certain websites. The cookie data is then sent back to the originating website on each subsequent visit.

We collect certain information, including personal data, automatically when you visit our Sites. We use this data to personalize our content, analyze the Site performance, count visitors & page views, time spent on our Sites, know your IP address, device and browser characteristics, referring URLs, etc. This traffic information is used by us to enhance the content of our Sites and to provide a better user-experience to you.

By continuing to access our Sites, you give your consent to our usage of cookies. The information stored and collected through the usage of these cookies will not be shared with any third-party, except as specified in this document. The information stored and collected through the usage of these cookies shall not be sold to any third-party for profit. We process the personal data collected through cookies or similar technologies in connection with our legitimate business interests in operating the Sites or our business, performing the services, or otherwise to the extent you have agreed that we may do so.

You have the option to set your browser to refuse all or some browser cookies. Please see the following links on how to manage cookies for some of the popular web browsers currently used.

Chrome: https://support.google.com/chrome/answer/95647?co=GENIE.Platform=Desktop&hl=en
Firefox:  https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
IE:  https://support.microsoft.com/en-in/help/17442/windows-internet-explorer-delete-manage-cookies
Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Please note that if you disable or refuse cookies, some parts of our Sites may become inaccessible or not function properly.

Specific Rights Under European Union General Data Protection Regulation (hereinafter referred to as ‘EU GDPR’)

If you are a citizen of a member State of the European Union or any other country which follows/ has ratified/ implemented the EU GDPR, you may exercise below mentioned rights as and when we obtain or hold personal information about you, access personal information we hold about you, and to obtain its correction, update, amendment or deletion in appropriate circumstances. However, some of these rights may be subject to some exceptions or limitations. The exertion of these below mentioned rights can be requested at our Designated Email Id.

  • Right to access or rectify your information – You have the right to request us to access, rectify or delete your information stored with us. You can ask us to verify whether we are processing personal information about you. You can ask us to rectify our records if you believe they contain incorrect or incomplete information about you.
  • Right to restrict processing -You have the right to restrict processing of your personal information in circumstances where you contest the accuracy of the personal information, prefer to restrict its use rather than having us erase it, believe that we no longer need the personal information for the purpose of processing, but you may require personal information for establishment, exercise or defence of legal claims, have objected to processing, pending the verification of that objection. Please note that we will duly inform you before revoking the restriction on processing.
  • Right to object to processing – You have the right to object to our processing of your information on grounds pertaining to your particular situation, but only to the extent that the processing is necessary for the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or the purposes of the legitimate interests pursued by us or by a third party. If you make such an objection, we will cease to process the personal information unless we can demonstrate compelling legitimate grounds.
  • Right to object to processing for direct marketing purpose.
  • Right to object for scientific or historical research purposes or statistical purposes.
  • Right to data portability – Where you have provided personal information to us, you can ask us to transmit that personal information (in a structured, commonly used, and machine-readable format) directly to another company if is technically feasible.
  • Right to erasure – You have the right to erase/ delete your personal information without undue delay in circumstances. Please note that there are certain exclusions of the right to erasure. Such exclusions include where processing is necessary for exercising the right of freedom of expression and information, for compliance with a legal obligation, or for the establishment, exercise or defence of legal claims.
  • Right to withdraw consent -Your participation and all the survey invitations are always voluntary, and you can withdraw consent at any time. Withdrawal will not affect the lawfulness of any processing carried out before you withdraw your consent.

Disputes & jurisdiction

If you choose to visit our Sites, your visit and any dispute over privacy is subject to this Privacy Policy. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India and shall be under the supervision of the courts in New Delhi.

Effective date

This Privacy Statement is effective from 6th September 2019 and it supersedes all existing polices on the subject matter.

Changes to this Privacy Policy

We may change and update this Privacy Policy from time to time. Any changes made to this policy will be published on this page. We encourage you please check this Privacy Policy regularly to ensure you are aware of the latest updates with respect to the same.

Contact information

If you have any questions, concerns or comments regarding this Privacy Policy or processing your personal data, or if your seek to exercise your privacy rights in relation to the personal information we hold about you, you may contact our Privacy Officer at [email protected], or complete the form available here.

For the purposes of the GDPR, our Privacy Officer is also our Data Protection Officer.