Overview

Insurance customer demands have changed in recent years. Today, they are tech-savvy and connected to the digital world. They are more informed and want options in their purchases and a transparent customer experience. Traditional Life and Annuity insurance were sold with the help of agents and were more of a trust-based business.

Hence, the enterprise IT applications and processes with most insurance companies are legacy based, and not equipped to handle today’s scenario. Over the years, new products and geographies have made the systems even more complex. Aiwozo, with its innovative solutions around Robotic Process Automation (RPA) and Artificial Intelligence (AI), has helped global insurers to adopt digital over the existing legacy applications.

Features and Benefits