Provide an Improved and Data-driven Healthcare

Enhanced Patient Experience

• Administrative issues due to manual processes are estimated to be the biggest issue in patient experience. On average, 20 to 30% of claims fall out of auto-processing due to erroneous provider data. 9 to 14% of all mails sent to providers are returned, causing increased costs to manage calls or adjustments.
• Aiwozo Intelligent Automation suite improves the patient experience by reducing manual work and making patient encounters more seamless.
• Aiwozo can be used to automate repetitive customer service and remote care activity.
• Aiwozo’s Machine Learning (ML) and Intelligent Process Automation (IPA) capabilities provide the ability to address repetitive questions with consistency and expediency.

Reduced Healthcare Administration Costs

• Administrative spending in the healthcare industry amounts to 15% to 30% of total healthcare spending. In the United States alone, administrative healthcare spending is estimated to be nearly $1 Trillion.
• Automating repetitive manual tasks that are time and resource-intensive is expected to save close to 20 to 30% of these administrative costs.
• Aiwozo bots help automate the processes to reduce manual work wasted on these administrative tasks with enhanced accuracy.

Interoperability with Providers and Payers

• The healthcare industry is closely connected between providers and payers; however, the biggest challenge has been maintaining the interoperability of information without compromising data security. Both providers and payers have their software and systems in place providing a seamless integration while maintaining the confidentiality and regulatory compliance continues to be a challenge.
• Claims management includes processes such as inputting, processing, and evaluating documents and data.
• Aiwozo bots can securely communicate between systems while following complex processing rules and maintaining privacy at the same time.