Overview

Customer experience in the retail and e-commerce space has become more and more important over the last few years. As e-commerce companies work towards growth and gaining more market share, customer experience has become the key differentiator. Artificial Intelligence (AI) is used in several ways to enhance the same. From simple things like improving customer recommendations on items frequently bought, chatbots to support the purchases, to complex analytics to drive buying patterns, have all become a standard in the e-commerce space.

Aiwozo has been supporting e-commerce companies in their AI journey, from the time the retailer puts a strategy around AI, to implementing various AI tools for quick wins.

Features and Benefits