Retail

Enhance the shopper experience via customized offerings from Aiwozo.

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Using Digital to Enhance the Shopper Experience

Customers today expect a faster and more customized shopping experience and have little tolerance for error. E-commerce sales have been steadily increasing over the last few years and are expected to be close to a quarter of the overall retail industry. While the industry itself is not new to Automation, with bots helping across the supply chain, intelligent automation with Aiwozo is taking things to an all-new level.

 

Retailers face several challenges in today’s fast-paced environment and need to:

  • Provide fast and efficient service across channels
  • Maintain optimum inventory
  • Retain customers
  • Fulfill orders timely
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Improve Product Availability & Fulfill Demand

Aiwozo Intelligent Automation suite is helping retailers across the value chain to improve product availability and fulfill market demand. Automation across the value chain helps ensure that the right product is made available in the right market.

 

  • Monitor customer opinions in real time to tweak product rates.
  • Organize your storefront to fit customer expectations.
  • Improve user experience.
  • Smartly manage inventory with customer/geographical/seasonal trends.
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Reduce Errors in Business Operations

Aiwozo Intelligent Automation helps reduce manual effort in processes, thereby reducing errors in business operations. Retail industry applications are becoming increasingly mature to handle the new Industry 4.0; however, even now, a lot of operations are managed through offline data processing with the help of Microsoft Excel or MS Access. Generating reports through manually operating on the data creates opportunities for errors to creep in. Aiwozo automates across all business operations in areas like:

 

  • Audit and Reporting
  • Inventory tracking and monitoring
  • Invoice processing
  • Managing returns
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Document Exchange

Retail operations generate documents across its value chain, from contracts with vendors and suppliers to generating invoices for products sold. Aiwozo DocuBot helps extract and convert any paper documents to digital, and the Aiwozo Document Management systems ensure seamless storage and retrieval of these documents. Aiwozo can smartly validate and categorize documents as well as process any relevant information from them. Aiwozo DocuBot has transformed the way retail companies deal with documents, in areas like:

 

  • Contract management and extraction of key elements
  • PO generation
  • Invoice generation including through the GST portal and IRN generation
  • Accounts Payable – Invoice Processing
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Improved Customer Relationship Management (CRM)

As the Retail industry becomes more and more competitive, the cost of acquisition of new customers keeps increasing. Hence customer retention becomes key to ensure profitability and promote word of mouth advertising. Aiwozo Intelligent Automation supports Retail companies in automating and customizing customer interaction across the board, thereby improving customer interaction substantially.

 

  • Automation phases out human intervention, thus reducing the possibility of human errors.
  • 70% improved customer experiences.
  • Faster response time to customer queries and product information.
  • Improve customer satisfaction with faster order and return process.
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Success Stories

Best RPA Solution — Global Artificial Intelligence Summit & Awards 2021

We’re excited to receive the award for the Best RPA Solution for Aiwozo, our Intelligent Process Automation platform, at the Global Artificial Intelligence Summit & Awards (GAISA) 2021.

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10 Most Innovative Intelligent Automation Solutions Providers in 2021
Aiwozo aims to solve the challenges faced by the automating legacy systems currently used by businesses. This helps businesses become more ‘digital’ without excessive spending on technologies from international markets.
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Like to know more on how Aiwozo can help automate your business processes?