Customers today expect a faster and more customized shopping experience and have little tolerance for error. E-commerce sales have been steadily increasing over the last few years and are expected to be close to a quarter of the overall retail industry. While the industry itself is not new to Automation, with bots helping across the supply chain, intelligent automation with Aiwozo is taking things to an all-new level.
Retailers face several challenges in today’s fast-paced environment and need to:
Aiwozo Intelligent Automation suite is helping retailers across the value chain to improve product availability and fulfill market demand. Automation across the value chain helps ensure that the right product is made available in the right market.
Aiwozo Intelligent Automation helps reduce manual effort in processes, thereby reducing errors in business operations. Retail industry applications are becoming increasingly mature to handle the new Industry 4.0; however, even now, a lot of operations are managed through offline data processing with the help of Microsoft Excel or MS Access. Generating reports through manually operating on the data creates opportunities for errors to creep in. Aiwozo automates across all business operations in areas like:
Retail operations generate documents across its value chain, from contracts with vendors and suppliers to generating invoices for products sold. Aiwozo DocuBot helps extract and convert any paper documents to digital, and the Aiwozo Document Management systems ensure seamless storage and retrieval of these documents. Aiwozo can smartly validate and categorize documents as well as process any relevant information from them. Aiwozo DocuBot has transformed the way retail companies deal with documents, in areas like:
As the Retail industry becomes more and more competitive, the cost of acquisition of new customers keeps increasing. Hence customer retention becomes key to ensure profitability and promote word of mouth advertising. Aiwozo Intelligent Automation supports Retail companies in automating and customizing customer interaction across the board, thereby improving customer interaction substantially.
We’re excited to receive the award for the Best RPA Solution for Aiwozo, our Intelligent Process Automation platform, at the Global Artificial Intelligence Summit & Awards (GAISA) 2021.